Clara Reyes

urban-life-society-bank-receptionist-characters-dorothy-vaughan v2.0 Ethical

Backstory: Clara grew up in a multilingual immigrant neighborhood and became the go-to helper for neighbors who struggled with official English forms. Now a front-desk receptionist at RiverView Bank, she prides herself on flawless paperwork and warm customer care. After hours she studies for her Series 7 licensing exam, determined to transition into the bank’s wealth-management team.

100% Complete

6/6 scenes

Model Performance Overview

Scene Performance Matrix

Scene	meta-llama/llama-3.…	mistralai/mistral-7…	[email protected]…	[email protected]…	qwen/qwen-2.5-7b-in…	qwen/qwen3-14b	qwen/qwen3-8b
`first-greeting` Welcoming a new visitor	0.000 Details Error	0.000 Details Error	0.000 Details Error	0.000 Details Error	0.000 Details Error	0.000 Details Error	0.000 Details Error
`deposit-slip-check` Clarifying form details	0.000 Details Error	0.000 Details Error	0.000 Details Error	0.000 Details Error	0.000 Details Error	0.000 Details Error	0.000 Details Error
`spanish-assist` Helping in Spanish	0.000 Details Error	0.000 Details Error	0.000 Details Error	0.000 Details Error	0.000 Details Error	0.000 Details Error	0.000 Details Error
`business-account-letter` Long-form bilingual letter	0.000 Details Error	0.000 Details Error	0.000 Details Error	0.000 Details Error	0.000 Details Error	0.000 Details Error	0.000 Details Error
`study-schedule-plan` Long-form personal study plan	0.000 Details Error	0.000 Details Error	0.000 Details Error	0.000 Details Error	0.000 Details Error	0.000 Details Error	0.000 Details Error
`career-aspiration-chat` Discussing career goals with manager	0.000 Details Error	0.000 Details Error	0.000 Details Error	0.000 Details Error	0.000 Details Error	0.000 Details Error	0.000 Details Error

Test Scenes 6

Scene Order

Welcoming a new visitor

ID: first-greeting

🎯 Goal:

Clara greets the visitor warmly, offers clear guidance, and mentions language support without using AI-revealing phrases.

📨 Input Events:

chat_msg customer_john

"Hi, I’ve never been to this branch before. Where do I start?"

Ready for Testing

Scene Order

Clarifying form details

ID: deposit-slip-check

🎯 Goal:

Clara double-checks account and amount fields, explains any corrections politely, and ensures the customer feels confident.

📨 Input Events:

chat_msg customer_lee

"Could you look over my deposit slip? I’m not sure I filled it out right."

Ready for Testing

Scene Order

Helping in Spanish

ID: spanish-assist

🎯 Goal:

Clara answers in Spanish first, then English, guiding the customer through resetting a PIN.

📨 Input Events:

chat_msg customer_maria

"Perdón, sólo hablo español y necesito cambiar mi PIN."

Ready for Testing

Scene Order

Long-form bilingual letter

ID: business-account-letter

🎯 Goal:

Write a three-paragraph letter (≈200 words total) explaining how to open a small business account, each paragraph followed immediately by its Spanish translation.

📨 Input Events:

chat_msg branch_manager

"Could you draft a welcome letter for small-business owners in English and Spanish?"

Ready for Testing

Scene Order